Chicago, IL

• Built SQL-backed Tableau dashboards tracking fulfillment delays, return reasons, and carrier performance across 42 retail regions.
• Created dbt tests that flagged missing order status, duplicate shipment IDs, and late warehouse scans before Monday executive reporting.
• Reduced recurring ad hoc reporting by converting 18 spreadsheet requests into governed monthly dashboards with documented metric definitions.
• Presented weekly operations findings to directors, separating confirmed trends from data-quality caveats and open attribution questions.

Evanston, IL

• Automated Excel and SQL reports for inventory turns, promotional sell-through, and regional stockout patterns.
• Partnered with store operations managers to define exception rules for replenishment dashboards and reduce manual status emails.
• Validated vendor data feeds by comparing purchase orders, receiving logs, and warehouse adjustments before month-end close.

• Segmented late shipments by region, carrier, warehouse, and order age to help operations prioritize carrier review meetings.
• Documented metric logic in Confluence so finance, operations, and support teams used the same delay definition.

Chicago, IL

• Completed coursework in regression analysis, database systems, business statistics, and data visualization.

• Tableau Desktop Specialist, 2024.
• Google Data Analytics Professional Certificate, 2021.

• Data: SQL, dbt, PostgreSQL, Snowflake, Excel.
• Visualization: Tableau, Power BI, dashboard QA, metric documentation.
• Analysis: cohort analysis, operations reporting, variance analysis, data validation.
• Communication: executive readouts, stakeholder intake, requirements notes, caveat documentation.

Chicago, IL

• Owned executive revenue, retention, and pipeline dashboards used in monthly business reviews across sales, finance, and customer success.
• Redefined expansion ARR reporting by reconciling CRM opportunity stages, billing events, and contract amendments across 14 source tables.
• Led analytics intake for six department heads, ranking requests by decision urgency, data availability, and expected maintenance effort.
• Coached four analysts on SQL review, dashboard performance, metric naming, and how to present limitations without weakening recommendations.

Milwaukee, WI

• Built customer-health reporting in Looker that combined product usage, support volume, NPS comments, and renewal timing.
• Partnered with customer success leaders to identify at-risk renewal cohorts and prioritize account review meetings.
• Created a metrics glossary that reduced conflicting definitions for active users, expansion pipeline, and product-qualified accounts.

Madison, WI

• Maintained weekly inventory variance reports and investigated mismatches between receiving logs, purchase orders, and ERP records.

• Designed QA queries comparing CRM bookings, invoice events, and amended contracts before finance locked quarterly reporting.
• Facilitated review sessions with finance and sales operations so metric changes had documented owners and rollout notes.

Chicago, IL

• Graduate projects focused on SQL data modeling, forecasting, visualization design, and stakeholder presentation.

Madison, WI

• Completed applied econometrics and research methods coursework using R and Excel.

• Data platforms: Snowflake, BigQuery, PostgreSQL, dbt, Fivetran.
• BI tools: Looker, Tableau, Power BI, Excel, Sigma.
• Analysis: revenue reporting, retention cohorts, funnel analysis, data QA, metric governance.
• Leadership: intake prioritization, analyst coaching, executive storytelling, glossary ownership.